A Non-Refundable deposit of 20% is due on booking confirmation. The outstanding balance will be due 2 weeks prior to the booked event. 

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Payments

20% Non-refundable booking fee. This confirms the booking.

outstanding balance due 2 weeks prior to the booked event. 

Balance due must be paid 2 weeks prior to the event date. If payment is not made in full, Flowers will not be ordered and this agreement is no longer valid. And the 20% booking fee will not be refunded.

Once Balance is paid our promise is to be at the venue stated and supply flowers and any decor items ordered.

Additional purchases will be invoiced at the time of order. If ordered after your final payment, they must be paid prior to delivery. Additions will be accepted up to 7 days prior to event date. No guarantee is given that the same flowers will be available on orders made less than two weeks prior to your event. Colour and style will be matched as close as possible.

 

Any items used, such as candles supplied by Blossem™ may not be included in the first price estimate but will be invoiced 2 days after the booked event. Blossem™ will only invoice for the items actually used at the time of the booked event.

Cancellations: 

Any cancellations made up to 8 weeks prior to the booked event, will receive 10% of the payed balance. BLOSSEM™ will retain a Non-refundable 10% booking confirmation fee. 

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Breakages and Damages

Any items rented from "BLOSSEM™" are the responsibility of the person/s hiring at the time. In the unfortunate event of any breakages or damages happening during the time of hire, this will incur a charge. This charge will be invoiced within 1 week after the event and must to be payed within 1 week of receiving the invoice. All rentals hired out are counted and documented at the time of hire, this is to record an accurate inventory.

 

Rentals :

All rental items must be returned to BLOSSEM.™ Any rental items not returned will incur an additional fee. 

All prices shown on our rental webpage DO NOT INCLUDE delivery and collection costs. Costs for this service are quoted if requested. The total amount payable for all required rentals, delivery and collection service will be quoted together and invoiced.

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Substitutions:

We reserve the right to make substitutions in the event the flowers received are not of the quality suitable for your wedding. In this event, the integrity of the proposed-colour scheme will be maintained and flowers of equivalent value will be used. You will be notified of any adjustments.

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Guarantee : If under the unfortunate circumstance Emily and her team are unable to complete your flowers for your day, there are in place other florists whom also have years of experience that have worked along side each other who will complete the order .

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Promotions

Any promotions released by BLOSSEM™ are at the discretion of BLOSSEM™. Promotions declared by BLOSSEM™ will be valid from the dates stated and only for new clients. Bookings made before any new promotion is declared are not valid for the stated discount. 

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Our Promise to You: BLOSSEM™ will provide all the services specified in your booking order , and work with you if any adjustments need to be made. We guarantee our Presence at the places and times specified.

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